Description of indicator lamps

 

Internet

Server

connected

not connected

connected

Connection is being established

connected

connected

Software is being upgraded.

 

LED display

Meaning

macsRemote performs an update

macsRemote is online

Ticket is in process

Action required

Acoustic signals:

  • The status is set by clicking the bell symbol next to the customer name.
  • In case of active status, an acoustic signal is emitted in intervals of 30 sec.
  • The signal can be ended by pushing the confirmation button at the macsRemote or by an interaction in the customer portal.

Ticket has been closed

Ticket has been canceled